Working with patients to improve healthcare: this toolkit from The King’s Fund outlines a powerful and proven way of improving patients’ experience of services, and helps you to understand how it can help you meet your aims.
A 2013 global survey discovered that EBCD projects had either been implemented, or were being planned in more than 60 health care organisations, in countries including Australia, Canada, England, the Netherlands, New Zealand, Sweden and the United States.
Find out more and watch videos on The King’s Fund website.
